New CenterPoint Energy map shows repair work hasn't even started in many areas still without power (2024)

HOUSTON, Texas (KTRK) -- Over 1 million households have been left in truly miserable conditions without power for more than 48 hours after Beryl moved through southeast Texas.

A Heat Advisory has been extended through at least Wednesday night with hot, humid conditions continuing.

According to CenterPoint Energy's Outage Tracker, over 1.1 million customers are still in the dark. At Beryl's peak on Monday, over 2.2 million customers were without power about 80% of CenterPoint's customers.

Previously, CenterPoint said it aimed to have 1 million of those initial 2.2 million customers back online by the end of the day on Wednesday. The company said customers should expect a multi-day process to restore their electricity.

CenterPoint released a new map overnight that gives customers an idea of the work being done in their neighborhoods.

Click here to check your neighborhood's status on the map.

The map doesn't show when power will come back, but it does show areas across Houston highlighted in four colors.

  • Green means power is back, though isolated outages to individual homes could remain
  • Light green means power is back, but with potential nested outages
  • Blue means crews have been assigned to restore the power and work is being done
  • Orange means CenterPoint is still assessing damage

ABC13 has received multiple reports from viewers that some neighborhoods where the map indicates power has been restored are still in the dark. We are working to get more updates from CenterPoint.

CenterPoint broke its restoration process down into five categories:

  • Impact evaluation and resource mobilization - Crews begin assessing impact of damage and mobilizing local and mutual assistance resources.
  • Critical infrastructure assessment - Focus on essential facilities critical to health and public safety.
  • Community infrastructure assessment/repair - If your grocery stores, street lights and surrounding neighborhoods are without power, the problem may be at the circuit level, which supplies power to the largest number of customers.
  • Neighborhood infrastructure repair - If surrounding neighborhoods are restored, but yours is still without power, the problem may be at the fuse level.
  • Street infrastructure repair - Seeing lights on in your neighborhood, but you and your closest neighbors are still out? We've completed the fuse-level repairs, but there is a more isolated issue, such as a damaged transformer, that needs to be addressed.

CenterPoint plans to update the new map as it receives more information.

"We have never seen an incident to this magnitude. This is the largest outage in our history," CenterPoint VP of Distribution Operations and Service Delivery, Brad Tutunjian, said during a council meeting Wednesday. "I've been with CenterPoint Energy for 26 years now. I've worked in this region - southeast Texas, Louisiana, Mississippi. I've responded to quite a few number of hurricanes, and not just ours but other utilities as well. And I can tell you the amount of work to set up and prepare is monumental."

Houston Mayor John Whitmire has continuously criticized CenterPoint's restoration efforts.

"They can do better," he said during an afternoon press conference. He also called them out after learning the Astros played in a lit stadium while millions were without power. "The city has done a poor job in prioritizing their expenses," Whitmire added.

Meanwhile, Entergy Texas is set to complete restoration for 50% of impacted customers by the end of Wednesday, with restoration of 75% of impacted customers by the end of Friday. They said a workforce of more than 1,600 will continue working around the clock.

ABC13 was live at the Sam Houston Race Park on Wednesday morning, which is one of 17 CenterPoint staging areas across Houston. Countless trucks were lined up at the race park, with crews loading up and heading out to work for the day.

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While CenterPoint has brought in extra crews to help with repairs, with 12,000 workers spread out across the region, some Texas leaders are questioning the response and whether the company did enough.

"If they made mistakes, and we don't know if they did or not, that will be addressed by the PUC and the state legislature. That's our job," Acting Gov. Dan Patrick said, adding he wants CenterPoint to focus on restoring power for now.

One common criticism is that crews are sitting around for hours, waiting for an assignment.

A CenterPoint spokesperson said they know of at least three cases where that happened and have made changes to make sure it doesn't happen again.

"We've found it's more productive if we do the assessment and then go out to where the need is, otherwise we're just randomly just sending them out," Paul Lock with CenterPoint said. "So, it's painful for a day or two, but it's more efficient in the long run."

One thing you may notice is that your power may come back on, only to go right back off again. CenterPoint said that is because crews might have to take you back offline in order to help restore power to your neighbors.

If it comes back and goes away again, officials say it shouldn't stay that way for long.

If you don't have power, state officials are asking you do not call 911.

Patrick said on Monday, there were almost 16,000 calls to 911 about power outages.

If you are in the dark, you're encouraged to call CenterPoint instead. Their number is 713-207-2222.

For updates on this story, follow Nick Natario on Facebook, Twitter and Instagram.

Copyright © 2024 KTRK-TV. All Rights Reserved.

New CenterPoint Energy map shows repair work hasn't even started in many areas still without power (2024)

FAQs

How long was Houston without power? ›

FILE - Utility crews work to restore electricity in Houston, Texas, July 11, 2024. As of July 18, most Houston residents finally had electricity after more than a week of widespread outages caused by Hurricane Beryl.

How do I check the status of my power outage in Houston? ›

Check the Status of Your Power Outage in Houston. If you are experiencing a power outage in Houston, you can check the status through the CenterPoint Energy website. On the main page, click on the “Outage Center” tab on the top to view the latest outage updates.

What is the outlook for CenterPoint Energy? ›

CNP Stock 12 Month Forecast

Based on 7 Wall Street analysts offering 12 month price targets for Centerpoint Energy in the last 3 months. The average price target is $31.00 with a high forecast of $34.00 and a low forecast of $29.00. The average price target represents a 8.24% change from the last price of $28.64.

What is the alternative to CenterPoint Energy? ›

CenterPoint Energy vs competitors
CompanyFounding DateZippia Score
Duke Energy19044.4
Alliant Energy19174.5
Reliant Energy20004.5
Con Edison18234.9
8 more rows

When did Texas go on its own power grid? ›

The goal was to ultimately provide lower prices to customers throughout the state. ERCOT was appointed to facilitate the power flows and exchanges between emerging utilities and became the country's first independent system operator, otherwise known as an ISO in 1996.

How many were without power in Texas? ›

Beryl knocked out electricity to nearly 3 million homes and businesses at the height of the outages, which lasted days or much longer, and hospitals reported a spike in heat-related illnesses. Power finally was restored to most by last week, after over a week of widespread outages.

How long will food last in a fridge without power? ›

Keep the refrigerator and freezer doors closed as much as possible to maintain the cold temperature. The refrigerator will keep food cold for about 4 hours if it is unopened. A full freezer will keep the temperature for approximately 48 hours (24 hours if it is half full) if the door remains closed.

How do you check if there is no electricity? ›

Use a receptacle voltage tester by plugging the device into the outlet. The lights on the device will come on to indicate the presence of a live electrical current. Test an electrical outlet with a non-contact voltage tester by holding the tester about an inch away from the short slot on the outlet.

How do I check my power supply status? ›

Turn on your multimeter and set it to VDC (Volts DC).

If you don't have a power supply tester, you can use a multimeter to check the voltage of your power supply. If your multimeter does not have an auto-range feature, set it to 10.00V.

Why is CenterPoint Energy so expensive? ›

Why Are CenterPoint's Electric Rates So High? In short, CenterPoint has been spending customer money with reckless abandon, making huge investments without consideration of customer impacts, and charging customers for a much higher profit margin than Indiana's other investor-owned electric utilities.

Who is buying out CenterPoint Energy? ›

Bernhard Capital-Backed Delta Utilities to Acquire CenterPoint Energy's Louisiana and Mississippi Natural Gas Distribution Operations.

Who did CenterPoint Energy merge with? ›

HOUSTON and EVANSVILLE, Ind. , Feb. 1, 2019 /PRNewswire/ -- CenterPoint Energy, Inc. (NYSE: CNP) and Vectren Corporation (NYSE: VVC) today announced the successful completion of their merger.

What did CenterPoint Energy change their name to? ›

“Although the name of the company that provides this service will be changing from CenterPoint Energy to Summit Utilities, our objective is to make this transition as seamless as possible,” Summit President and CEO Kurt Adams said in a statement.

What is another name for CenterPoint Energy? ›

Part of the Fortune 500, the company was formerly known as Reliant Energy, NorAm Energy, Houston Industries, and HL&P. The company is headquartered in the CenterPoint Energy Tower at 1111 Louisiana Street in Downtown Houston.

What states use CenterPoint Energy? ›

About CenterPoint Energy

(NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Arkansas, Indiana, Louisiana, Minnesota, Mississippi, Ohio, Oklahoma and Texas.

How many years did Houston serve? ›

Sam Houston (born March 2, 1793, Rockbridge county, Virginia, U.S.—died July 26, 1863, Huntsville, Texas) was an American lawyer and politician, a leader in the Texas Revolution (1834–36) who later served as president of the Republic of Texas (1836–38; 1841–44) and who was instrumental in Texas's becoming a U.S. state ...

When did electricity get to Texas? ›

In 1883, Galveston became the first city in Texas to install electric lights.

How many deaths from Hurricane Beryl? ›

At least 22 deaths from Hurricane Beryl confirmed. Category 1 storm on track to surpass Ike. A fallen tree on the roof of a home in Meadowcreek Village, a community on their ninth day without power after Hurricane Beryl left thousands without power, is photographed on Tuesday, July 16, 2024, in Houston.

When was the first power plant built in Texas? ›

The first electric power plant in Texas was built at Galveston in the early 1880s, and thereafter industrial development was slow. By 1900 there were numerous small privately owned generating systems, some steam, some hydroelectric.

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